Terms of Service

By accessing or using the Nervyn AI platform ("the Service") or this website, you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you are agreeing to these Terms on behalf of that organisation.

If you do not agree to these Terms, do not use the Service.

Nervyn AI Ltd ("Nervyn", "we", "us") provides an AI-powered recruiting platform that includes candidate matching, automated outreach, CRM, pipeline tracking, and revenue reporting features.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where changes materially affect your use, we will provide reasonable notice.

To use the platform you must create an account using accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Ensuring all users on your account comply with these Terms
• Notifying us immediately of any unauthorised access at security@nervyn.ai

You may not share account credentials between individuals. Each user must have their own login.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to harass, spam, or send unsolicited communications in violation of applicable law
• Upload, store, or transmit any data you do not have the right to use
• Attempt to reverse engineer, decompile, or extract the source code of the platform
• Use automated means to scrape, crawl, or extract data from the platform
• Attempt to gain unauthorised access to any part of the Service or its infrastructure
• Use the Service in a way that could damage, disable, or impair its operation
• Resell or sub-licence access to the Service without our written consent

We reserve the right to suspend or terminate accounts that violate these rules without notice.

You retain ownership of all candidate, client, and business data you upload to the platform ("Customer Data").

You grant Nervyn a limited licence to process Customer Data solely to provide and improve the Service in accordance with our Privacy Policy and any Data Processing Agreement in place.

You are responsible for ensuring you have the legal right to upload and process any personal data within the platform, including compliance with UK GDPR and any applicable data protection laws. Nervyn acts as a data processor for Customer Data and you act as the data controller.

Upon contract termination, you may export your data within 30 days. After that period, data will be deleted in accordance with our data retention policy.

The Nervyn platform, including its software, design, algorithms, and all associated intellectual property, is owned by Nervyn AI Ltd and protected by applicable intellectual property laws.

These Terms do not grant you any ownership rights in the Service. You receive a limited, non-exclusive, non-transferable licence to use the Service during the term of your subscription.

Any feedback, suggestions, or ideas you provide about the Service may be used by Nervyn without restriction or compensation.

Access to the platform is subject to a paid subscription. Fees are as agreed at the time of your contract and are invoiced monthly or annually depending on your plan.

All fees are non-refundable except where required by law or as expressly stated in your contract. We reserve the right to change pricing on reasonable notice. Price changes will not apply to your current subscription period.

If payment fails, we may suspend access to the platform after reasonable notice.

Each party may have access to confidential information of the other in connection with the Service. Each party agrees to keep the other's confidential information strictly confidential, to use it only for the purpose of the contract, and not to disclose it to any third party without prior written consent.

This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law.

The Service is provided "as is" and "as available". To the fullest extent permitted by law, Nervyn makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee specific outcomes from use of the platform, including candidate placements, revenue, or outreach response rates.

AI-generated outputs (candidate scores, match rankings, revenue forecasts) are tools to assist your judgement — not substitutes for it. You remain responsible for all decisions made using the platform.

To the fullest extent permitted by applicable law, Nervyn's total aggregate liability to you for any claims arising from or related to these Terms or the Service will not exceed the total fees paid by you in the 12 months preceding the claim.

Nervyn will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

You agree to indemnify and hold harmless Nervyn AI Ltd and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including legal fees) arising out of:

• Your use of the Service in violation of these Terms
• Your violation of any applicable law or third-party right
• Any Customer Data you upload to the platform

These Terms remain in effect for the duration of your use of the Service.

Either party may terminate the contract on written notice in accordance with the terms agreed at subscription. We may terminate or suspend your access immediately if you breach these Terms or fail to pay fees when due.

On termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and governing law) will survive.

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service before the effective date.

These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have a complaint about the Service, please contact us first at hello@nervyn.ai and we will try to resolve it informally.

Nervyn AI Ltd Email: hello@nervyn.ai Website: nervyn.ai

For legal notices: legal@nervyn.ai